Tunisian revolution is neither digital nor jasmine, it is real, born from the pain and blood of the martyrs. Certainly, ICT has been important, but Beyond the virtual, we deplore the loss of life, and offer our sincere condolences to the families of victims.
At this stage of events, I think the worst is behind us.In Tunisia, there is neither Shia nor Christians nor Kurds, the risk of civil war is zero. The Tunisians have a sense of responsibility, and have learned to turn a crisis into an opportunity, which would be this time, intimately linked to IT development, computer services and nearshore in order to generate a significant number of jobs for graduates.
To better understand the Tunisian context, I would pick up the threads of its modern and prestigious history. Tunisia was the first Arab country to abolish slavery and polygamy, to adopt a constitution, to give the right of vote to women, and now the first country whose people had courageously taken their destiny in hand to create conditions to build the first real democracy in the Arab world [manifesto for a new start in Tunisia].
Thus, the Tunisian economy presents with green indicators, which will be strengthened by these three major changes in public space:
1 - The newfound freedom and transparency anchored will quickly enable Tunisia to enjoy an excellent business climate in order to drain the ideas and facilitate the establishment of multinationals who fled the racket organized by the former regime .
2 - The release of the locks on the administration of single party (and its transformation into Service Oriented Administration) will improve the quality of services to citizens and economic agents, and maintain the most competitive costs in the Euro- Mediterranean.Several large sites blocked by the vultures of the Ben Ali clan will be relaunched (CNAM Map, National Biometric Map, SIHR, rebuild of the Information System of CNSS, Trade Register ...), and will boost the internal market for IT services.
3 - The ownership by the people of his business by setting up a Citizen Oriented Government, will read and understand the studies agree on the fact that IT services and nearshore are a strategic development in Tunisia's economy and offer great potential for creating jobs for graduates.
Tunisia has no oil, but has educated youth and graduated with a quality level comparable to that of Western Europe with 60 000 new multilingual graduates per year (61% women), more than 20 000 engineers and scientists (including over 9,500 IT graduates) for a population of 10 million.
The new Tunisia will benefit from offshoring industry already flourishing with 25,000 posts.Among firms already operating in Tunisia: ADP, Sagem, Orange, STMicroelectronics, Altcatel, LG, Teleperformance, Fidelity / HRAccess, Sungard, Cisco / GlTrade, HP, Stream, Altran, Linedata, Cassiopae, Aedian, etc...Tunisian Offshoring has an excellent track record and is in the register of the best cost.
Remember that Europe is just emerging from its crisis and has great potential for offshore: it represents only 4.8% of the market for software and services in France (10 to 15% goes towards the Maghreb , according to the firm CAP), against 20% in Great Britain and the United States.
With 26% French speakers among population, according to the International Organisation of Francophonie (compared to 13% in Morocco, 8% in Romania and 1% in Egypt), Tunisia is fastly becoming the new Paradise of Francophone Offshore (centers of development services, TMA, outsourcing, Business Process Outsourcing BPO...).
Tunisian revolution offers Europe, wich has been partisan of the Ben Ali politic for a long time, and who confused diplomacy and abetting, the opportunity to redeem themselves by supporting the freedom of Tunisian people, and invest heavily in a "useful neashore" beyond simple call centers with very low added value.
Thus, beyond the negative impact of the crisis, some call centers (whose consequences are less serious than a flood of the Seine would have generated on the Paris economy), the already flourishing nearshore Tunisian industry will be reinforced in the register of added value to offer more jobs to graduates in Tunisia.With a predominantly educated and prospects for introduction of a Citizen Oriented Government, Tunisia is certainly the new Paradise of French offshore.
Khaled Ben Driss - Technical director, Oxia.
[Source: www.journaldunet.com ]
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